A2015
- 100% Handmade and hand beaded to your measurements
How It Works:
- ALL our gowns are made from scratch to your measurements and specifications
- Place your order
- Fill out measurement form (Find it on menu bar in home page)
- Email or text us the measurement form (contact info bellow)
- Production starts after we receive measurements
Production Time:
Our Production time varies greatly depending on season. We strongly recommend that you place your order 3-6 months in advance prior to your special event.
Shipping Time:
Shipping times within the continental US usually range from 2 to 5 business days (UPS Ground); international shipping fully depends on destination and customs regulations and usually ranges from 14 and to 20 business days.
Returns, Refunds and Exchanges:
Due to the custom nature of our products, all orders are made-to-order based on each customer's unique measurements and specifications. As such, all sales are final, and we do not accept returns, exchanges, or refunds on any orders. It is the customer's sole responsibility to provide accurate measurements and thoroughly review their order details before submission. We are not liable for fitting issues resulting from incorrect measurements or order details provided by the customer. Furthermore, by placing an order on our website, the customer acknowledges and agrees that the product is uniquely tailored and cannot be resold or repurposed. Upon delivery, the customer accepts the product as ordered unless a defect is reported within 48 hours. By completing your purchase, the customer agrees to this policy and all other terms and conditions outlined on our website.
Minor alterations may be required to achieve the desired fit, and we do not offer or reimburse for any alterations.
Questions? Contact us at:
- Email: Sales@BellaLunaGowns.com
- Text: 805-217-1300
- WhatsApp: +1 805-217-1300
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