FAQ

Do you make Custom Gowns? Yes! We are a team of Professional Dressmakers and we specialize in creating custom wedding and evening gowns.

Place your order
Fill out the measurement form (located in the menu bar at homepage).
Submit the form to BellaLunaGowns@gmail.com or text to (805-217-1300)
Want to modify the Design? Contact us prior to placing order. Only certain designs can be modified.
Production begins once we receive the measurement form. Production times vary depending on season, typically about 3-4 months. Please contact us for the exact time frame).
Shipping within US takes 5-7 business days via UPS ground. International shipping times vary depending on region (typically about 2-3 weeks)

Submit images of your inspiration gown along with the modifications you would like to make. This will allow your dressmaker to understand your expectations and provide advice if necessary.
Cost Estimation: We will provide you with a quote if we can make the gown.
Place your order: if you would like to proceed, we will create a listing for you to place your order.
Fill out our measurement form
Fabric Selection: We will send you beautiful premium quality fabrics to choose from.
Production begins once we finalize all the specifications.
Shipping within US takes 3-5 business days via UPS ground. International shipping times vary depending on region (typically about 2-3 weeks)

Do you Ship Internationally? Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please contact us to get an estimate of the shipping fees and options to your region.

How Long does it take to receive my gown? Our Production time varies greatly depending on season and the complexity and intricacy of the gown design. We strongly recommend that you place your order 6 months in advance prior to your special event. If you need your gown sooner, please contact us for assistance.

Shipping time: Shipping time depends on where you are. Orders processed here in United States will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Text: 805-217-1300. If you need to schedule a call, please text us at the number above and we will call you.
Email: BellaLunaGowns@yahoo.com
International Clients: WhatsApp: +1 805-217-1300

Do you accept returns or exchanges?
Due to custom nature of our products and all gowns being custom made to YOUR measurements and specifications, we do not accept any returns or exchanges.
Due to custom nature of our products and all gowns being custom made to your measurements and specifications, we do not accept any returns or exchanges.